Data Protection & Privacy

db9999 Privacy Policy

Your personal data belongs to you. db9999 collects only what is necessary to run your account and process your transactions — nothing more. This policy explains exactly what we collect, why we collect it, and how we keep it safe.

Last Updated: January 2025
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Six Things db9999 Does to Protect You

Before reading the full policy, here are the six core privacy commitments every db9999 player should know about.

Minimal Data Collection

db9999 only collects the personal data that is strictly necessary to create and operate your account. We don't ask for information we don't need, and we don't store data longer than required.

End-to-End Encryption

Every piece of data transmitted between your device and db9999 servers is protected with 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.

No Data Selling

db9999 does not sell, rent, or trade your personal information to any third party — ever. Your data is used only to operate your account and process your transactions on the db9999 platform.

Secure Payment Handling

db9999 does not store your bKash, Nagad, or Rocket credentials on our servers. All payment processing is handled directly by the respective mobile banking providers through their own secure systems.

Your Rights, Respected

You have the right to access, correct, or request deletion of your personal data held by db9999 at any time. Submit a request to our support team and we will respond within a reasonable timeframe.

Transparent Cookie Use

db9999 uses cookies only to keep your session active and improve platform performance. We do not use tracking cookies for advertising purposes, and you can manage cookie preferences from your browser settings.


01 Introduction

db9999 is committed to protecting the privacy of every player who registers and plays on our platform. This Privacy Policy explains how db9999 collects, uses, stores, and protects your personal data when you use the db9999 website at db9999.org or the db9999 mobile app.

We understand that privacy matters deeply to our players in Bangladesh. That is why db9999 has built its data practices around a simple principle: collect only what is needed, use it only for the purpose it was collected, and protect it at every step. We do not treat your personal information as a product, and we never will.

By registering on db9999 or continuing to use the platform, you confirm that you have read and understood this Privacy Policy. This policy forms part of the db9999 Terms and Conditions and should be read alongside them.

If you have any questions about how db9999 handles your data, you can contact our support team at any time. Contact details are provided at the end of this policy.

02 Data We Collect

db9999 collects personal data in two ways: information you provide directly when registering or using the platform, and information that is collected automatically as you interact with the db9999 website or app.

The following table summarises the categories of personal data db9999 collects and the reason each category is needed:

Data Category Examples Why We Collect It
Identity Data Full name, date of birth Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Transaction Data Deposit and withdrawal records Payment processing and fraud prevention
Technical Data IP address, device type, browser Platform security and performance
Usage Data Games played, session duration Responsible gaming monitoring
Verification Data ID documents (when requested) Identity verification for withdrawals
Payment Data

db9999 does not store your bKash, Nagad, or Rocket account credentials or PIN numbers. Payment transactions are processed directly through the respective mobile banking platforms. db9999 only retains a record of the transaction amount, date, and reference number for account management purposes.

03 How We Use Your Data

db9999 uses the personal data we collect for specific, clearly defined purposes. We do not use your data for any purpose beyond what is described in this Privacy Policy without first obtaining your consent.

  • To create and manage your db9999 account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions on the platform.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To monitor gameplay patterns as part of our responsible gaming commitments.
  • To send you important account notifications, such as transaction confirmations and security alerts.
  • To respond to your support queries and resolve any account-related issues.
  • To improve the performance, security, and user experience of the db9999 platform.
  • To comply with applicable legal and regulatory obligations.

db9999 does not use your personal data to serve you third-party advertisements, and we do not build advertising profiles based on your gaming activity or browsing behaviour on the platform.

04 Legal Basis for Processing

db9999 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing:

  • Contractual necessity — processing required to fulfil our obligations to you under the db9999 Terms and Conditions, such as operating your account and processing transactions.
  • Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests — processing carried out for db9999's legitimate business interests, such as fraud prevention and platform security, where those interests are not overridden by your privacy rights.
  • Consent — where db9999 relies on your consent to process data for a specific purpose, such as sending promotional communications, you may withdraw that consent at any time by contacting support.

05 Data Sharing and Disclosure

db9999 does not sell, rent, or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

  • Payment providers — bKash, Nagad, and Rocket receive only the transaction data necessary to process your deposits and withdrawals.
  • Identity verification services — where required, db9999 may use a third-party verification service to confirm your identity. These providers are bound by strict data processing agreements.
  • Legal authorities — db9999 may disclose personal data to law enforcement or regulatory authorities where required by law or where there is a credible suspicion of criminal activity.
  • Platform infrastructure providers — db9999 uses trusted technology partners to host and operate the platform. These partners process data only on our instructions and are contractually prohibited from using it for their own purposes.

All third parties who process personal data on behalf of db9999 are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared. db9999 remains responsible for ensuring your data is handled appropriately at all times.

06 Data Retention

db9999 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The retention periods we apply are as follows:

  • Account data is retained for the duration of your active account and for a period of five years following account closure, in line with standard financial record-keeping requirements.
  • Transaction records are retained for a minimum of five years to comply with anti-money laundering regulations.
  • Identity verification documents are retained for the period required by applicable law and then securely deleted.
  • Technical and usage data is retained for up to 24 months for security and platform improvement purposes.
  • Support correspondence is retained for up to three years from the date of the last interaction.

When personal data is no longer required, db9999 deletes or anonymises it in a secure manner. Anonymised data — which cannot be used to identify you — may be retained for longer periods for statistical and analytical purposes.

07 Cookies and Tracking

db9999 uses cookies — small text files stored on your device — to keep your session active, remember your preferences, and monitor platform performance. We do not use cookies to track your activity across other websites or to serve you targeted advertisements.

The types of cookies used by db9999 are:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without affecting platform functionality.
  • Performance cookies — used to collect anonymous data about how players use the db9999 platform, helping us identify and fix issues and improve the overall experience.
  • Preference cookies — used to remember your settings and preferences, such as your preferred language or display options.
Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may prevent you from logging in or using certain features of the db9999 platform.

08 Security Measures

db9999 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure.

  • All data transmitted between your device and db9999 servers is encrypted using 256-bit SSL/TLS technology.
  • Access to personal data within db9999 is restricted to authorised personnel on a strict need-to-know basis.
  • db9999 systems are monitored around the clock for suspicious activity and potential security threats.
  • Regular security assessments and penetration testing are conducted to identify and address vulnerabilities.
  • Player passwords are stored using one-way hashing algorithms and are never stored in plain text.

While db9999 takes every reasonable precaution to protect your data, no system is completely immune to risk. If you suspect that your db9999 account has been compromised, please contact our support team immediately so we can take action to secure your account.

09 Your Privacy Rights

As a db9999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team with your request and we will respond as promptly as possible.

Right to Access

Request a copy of the personal data db9999 holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Object

Object to processing of your data based on legitimate interests.

Right to Restriction

Ask us to limit how we use your data in certain circumstances.

Right to Portability

Receive your data in a structured, machine-readable format.

10 Children's Privacy

db9999 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on db9999 requires confirmation that you are 18 or older, and we may request proof of age at any point during your use of the platform.

If db9999 becomes aware that personal data has been collected from a person under the age of 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on db9999, please contact our support team immediately.

Parents and guardians who are concerned about underage access to online gaming platforms are encouraged to visit our Responsible Gaming page for guidance on parental controls and safe gaming practices.

11 Changes to This Privacy Policy

db9999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how we handle your personal data, db9999 will notify registered players via the contact details on file before the changes take effect. We encourage you to review this Privacy Policy periodically to stay informed about how db9999 protects your data.

Continued use of the db9999 platform following the publication of any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way db9999 handles your personal data, please get in touch with our support team. We take all privacy-related enquiries seriously and will respond as quickly as possible.

  • Email: [email protected]
  • Support availability: 24 hours a day, 7 days a week
  • Response time: Most queries are resolved within the same support session
Data Requests

To submit a formal data access, correction, or deletion request, please email us with the subject line "Privacy Request" along with your registered account details. We will verify your identity before processing any request to ensure your data is protected.

Your Privacy is Protected — Now Let's Play

db9999 keeps your data safe so you can focus on what matters — enjoying the games. Register your free account today and experience a platform built on trust.